Dean Brody & The Reklaws | Hometown Heroes Tour

KNOW BEFORE YOU GO

Doors Open: 6:30 PM
Show Starts: 7:30 PM

Schedule is subject to change. Follow the SOEC social channels for day-of updates and set times.

Tickets & Entry

• The Valley First Box Office will open at 10:00 AM on Friday, November 6.
• If picking up tickets at Will Call, please bring:
  • One (1) piece of government-issued photo identification
  • A copy of your confirmation email
• Download your mobile tickets before arriving.
• Your confirmation email is not your ticket. Please have your mobile ticket, print-at-home ticket, or physical ticket ready for entry.
• The General Admission Pit is restricted to guests aged 19 and older. Valid government-issued photo ID will be required for entry.

Parking
General parking is $20 (cash or card accepted) and is available on a first-come, first-served basis.

We encourage guests to carpool, use local taxi or ride-share services, or use public transit when possible.

Accessible parking is complimentary with a valid Accessible Parking Pass and is available on a first-come, first-served basis.

Security & Venue Policies
Security screening will be in effect at all entry gates, including:

• Handheld metal detector wanding
• Bag checks
• Security pat-downs

Please arrive early and allow extra time to complete the security screening process. Patrons may be refused entry if they are carrying prohibited items. The venue reserves the right to escort guests carrying prohibited items from the property.

Clear Bag Policy
To help ensure public safety and expedite entry, the SOEC enforces a clear bag policy.

Permitted Bags:

• Non-clear clutch bags, belt bags, or wallets no larger than 4.5″ x 6.5″
• Clear bags (vinyl, PVC, Ziplocs, etc) no larger than 12″ x 6″ x 12″
• Diaper bags and medically necessary items

All bags are subject to search.

Food & Beverage
Concession stands will be open throughout the event.

• Cash and card accepted for food and beverage purchases.
• Outside food and beverages are not permitted.

Merchandise
Official merchandise may be available for purchase during the show in the BC Hockey Hall of Fame on the main concourse. Debit and credit only. Cash will not be accepted at the merchandise stand.

Accessible Parking
Accessible parking is free and available on a first-come, first-served basis. Please have your valid Accessible Parking Pass ready to show SOEC parking attendants upon arrival.

Elevators
Elevators are available at:

• Gate 1 (Main Entrance), beside the main stairwell
• Gate 2 (Okanagan Hockey School Entrance)

Guest Services
Bannister Ford Guest Services is located on the main concourse near Section 101 (up the Gate 1 stairs). Services include:

• Reuniting lost patrons
• Transportation information
• Emergency assistance
• Ticket and seating enquiries
• Lost and found
• Wheelchair and stroller storage

Accessible Washrooms
All washroom facilities at the SOEC are wheelchair accessible. A private and accessible family washroom is located on the main concourse and includes a baby change table.

Service Animals
Certified guide and service animals are permitted in the venue. Handlers may be asked to provide valid certification and/or other recognised service identification upon entry. If you require a service animal to accompany you to an event, please notify your ticket seller at the time of purchase.

Special Effects Advisory
This performance may feature:

• Strobe lighting
• Atmospheric effects
• Smoke machines
• Fog and haze effects
• High-volume sound and bass vibrations

Guests who may be sensitive to these effects should plan accordingly.